Biohazard Cleanup: How SERVPRO of Media Handles the Toughest Situations

4/9/2024 (Permalink)

This residence was damaged by renters and painted throughout with graffiti. The extensive damage was remediated and repaired by our expert team!

Dealing with biohazardous situations can be incredibly challenging and emotionally taxing. Whether it's the aftermath of a crime scene, an accident, or a hazardous waste spill, these situations require specialized expertise and a compassionate approach. At SERVPRO® of Media, we understand the complexities involved in biohazard cleanup and are dedicated to providing efficient, discreet, and compassionate services to the residents and businesses of Media and nearby areas.

Adherence to Safety Protocols: When it comes to biohazard cleanup, safety is paramount. SERVPRO of Media adheres strictly to industry-leading safety protocols and guidelines to ensure the protection of our team members, our clients, and the environment. Our technicians are trained in the proper handling and disposal of biohazardous materials, utilizing personal protective equipment (PPE) and advanced cleaning techniques to mitigate risks and prevent cross-contamination.

Discretion: We recognize that biohazard cleanup often involves sensitive and private situations. That's why SERVPRO of Media prioritizes discretion and confidentiality in all our operations. Our team arrives in unmarked vehicles and works swiftly and discreetly to restore the affected area to its pre-biohazard condition, minimizing disruptions and preserving the privacy of our clients.

Compassionate Approach: At SERVPRO of Media, we understand the emotional toll that biohazard situations can take on individuals and families. That's why we approach every job with empathy, compassion, and respect. Our technicians are trained to handle these challenging situations with sensitivity and professionalism, providing support and reassurance to those affected.

Our Process: When you choose SERVPRO of Media for biohazard cleanup, you can expect a thorough and meticulous process tailored to your specific needs:

1. Assessment: Our team conducts a comprehensive assessment of the biohazardous situation, identifying all affected areas and materials.

2. Cleanup: Using specialized equipment and cleaning agents, we safely and effectively remove biohazardous materials, including blood, bodily fluids, and other contaminants.

3. Disinfection: We disinfect and sanitize the affected area to eliminate bacteria, viruses, and other pathogens, ensuring a safe and hygienic environment.

4. Deodorization: We employ advanced deodorization techniques to remove any lingering odors, restoring the space to a clean and fresh condition.

5. Restoration: Depending on the extent of the damage, we may perform repairs or restoration to return the property to its pre-biohazard condition, ensuring complete peace of mind for our clients.

When faced with biohazardous situations, you need a team you can trust to handle the cleanup with professionalism, discretion, and compassion. SERVPRO of Media is your trusted partner for biohazard cleanup in Media and nearby areas. With our adherence to safety protocols, discretion, and compassionate approach, we are here to help you navigate these challenging times and restore your property to a safe and healthy condition. Contact us today for expert biohazard cleanup services you can rely on.

Why SERVPRO of Media Stands Out Among the Competition

2/27/2024 (Permalink)

This is a picture our crew took driving through the community, after a bad storm our crew hit the road to help home and business owners.

When disaster strikes, whether it's a devastating storm, a fire, or a flood, the aftermath can be overwhelming. Amidst the chaos of dealing with property damage, finding a reliable restoration company becomes paramount. In Springfield, Pennsylvania, there are several options, but none quite match the caliber of SERVPRO® of Media. Here's why choosing SERVPRO of Media is the smartest decision you can make in the face of adversity:

Local Presence, Global Reputation: SERVPRO of Media is part of a nationally recognized franchise with a local presence. This unique combination ensures that customers receive personalized attention backed by the resources and expertise of a renowned restoration brand. Being local means they understand the specific needs and challenges of the community, allowing for faster response times and tailored solutions.

Rapid Response: Time is of the essence in restoration efforts. SERVPRO of Media understands the urgency of the situation and is available 24/7 to respond to emergencies promptly. Their swift response mitigates further damage and reduces downtime, getting your life back to normal as quickly as possible.

Trained and Certified Technicians: Entrusting your property to just anyone is risky. With SERVPRO of Media, you can rest assured that your property is in capable hands. Their technicians undergo rigorous training and certification processes to ensure they are equipped with the latest techniques and tools for efficient restoration. From water extraction to mold remediation, they have the expertise to handle any situation with precision and care.

Comprehensive Services: Whether it's water damage, fire damage, mold remediation, or storm damage, SERVPRO of Media offers a comprehensive range of services to address all your restoration needs. They employ advanced technology and proven methods to restore your property to its preloss condition, no matter the extent of the damage.

Insurance Assistance: Dealing with insurance companies can be daunting, especially in times of crisis. SERVPRO of Media takes the stress out of the process by assisting you with insurance claims. Their team works closely with insurance providers to ensure a smooth and hassle-free experience, allowing you to focus on rebuilding your life.

Community Involvement: SERVPRO of Media is more than just a restoration company; they are active members of the Springfield, P.A. community. They understand the importance of giving back and are committed to supporting local initiatives and charities. By choosing SERVPRO of Media, you're not just getting exceptional service – you're also contributing to the betterment of your community.

Customer Satisfaction Guarantee: Above all, SERVPRO of Media prioritizes customer satisfaction. They go above and beyond to exceed expectations and ensure that every customer is completely satisfied with the results. From the initial assessment to the final walkthrough, they are dedicated to delivering quality service with integrity and professionalism.

When it comes to restoring your property, whether it is a commercial or residential property in after a disaster, choosing SERVPRO of Media is the clear choice. With their local expertise, global reputation, rapid response, trained technicians, comprehensive services, insurance assistance, community involvement, and commitment to customer satisfaction, you can trust SERVPRO of Media to restore your peace of mind along with your property. Don't settle for less when you can have the best – choose SERVPRO of Media for all your restoration needs.

What is an ERP and why should you choose SERVPRO?

2/5/2024 (Permalink)

This picture contains some key points as to why you SHOULD have an ERP for your business

In the realm of emergency restoration services, swift and effective response is not just a goal; it's a commitment. SERVPRO of Media, as a stalwart in the industry, understands the critical importance of preparedness. SERVPRO of Media's, Emergency Readiness Plan (ERP) – a blueprint for resilience that ensures the company is well-equipped to handle emergencies with precision and care.

The Foundation of Emergency Readiness:

1. Client-Centric Approach: SERVPRO® recognizes that emergencies can be distressing for clients. The ERP is designed with a client-centric focus, aiming to alleviate stress by providing assurance that their properties are in capable hands. From initial contact to the restoration process, every step is meticulously planned to prioritize customer satisfaction and peace of mind.

2. Risk Assessment and Preparedness: The first pillar of SERVPRO of Media's ERP involves a thorough risk assessment. By identifying potential risks and vulnerabilities, the team can develop strategies to mitigate these challenges effectively. This proactive approach ensures that the company is ready to face a spectrum of emergencies, from natural disasters to unforeseen events.

Key Components of SERVPRO of Media's Emergency Readiness Plan:

1. Customized Planning: The ERP is not a one-size-fits-all solution, but a customized plan tailored to the specific needs and requirements of each client. This approach ensures that every aspect of the emergency response aligns seamlessly with the individual circumstances of the situation.

2. Clear Communication Protocols: Communication is the backbone of any successful emergency response. SERVPRO of Media's ERP includes clear communication protocols that facilitate swift and transparent information flow. Whether it's updates for clients, coordination among team members, or communication with external stakeholders, a well-defined plan ensures everyone is on the same page.

3. Technological Integration: SERVPRO of Media leverages cutting-edge technology to enhance its emergency response capabilities. From advanced monitoring systems to state-of-the-art restoration equipment, technology is seamlessly integrated into the ERP to optimize the restoration process and ensure a rapid, efficient response.

Proactive Training and Continuous Improvement:

1. Employee Training: SERVPRO of Media places a strong emphasis on the continuous training of its team members. Regular drills and training sessions ensure that every member of the team is well-versed in their roles and responsibilities during an emergency. This proactive approach minimizes response time and enhances the overall effectiveness of the restoration process.

2. Feedback Mechanisms: An integral part of SERVPRO of Media's ERP is the incorporation of feedback mechanisms. After every emergency response, a thorough evaluation is conducted to identify areas of improvement. This commitment to continuous learning and improvement ensures that the company evolves with the ever-changing landscape of emergency restoration services.

The Assurance of SERVPRO of Media's Emergency Readiness Plan:

In times of crisis, SERVPRO of Media stands as a beacon of assurance and resilience. The meticulous planning, client-centric approach, and commitment to technological innovation make their Emergency Readiness Plan a benchmark in the industry. As a trusted partner in emergency restoration, we not only restore properties but also restores confidence and peace of mind.

The Emergency Readiness Plan is more than a document; it's a testament to our dedication to excellence. By weaving together customized planning, clear communication, technological integration, and continuous improvement, SERVPRO of Media ensures that it remains at the forefront of emergency restoration services. When it comes to navigating the unexpected, SERVPRO of Media is not just prepared; it's prepared to exceed expectations.

Your comprehensive guide to choosing the right water damage restoration company for HVAC system cleaning

9/12/2023 (Permalink)

Water damage is a distressing event that can strike unexpectedly, wreaking havoc on your property and disrupting your daily life. It's a situation that no one wants to face, but swift and effective action is essential when it happens to minimize the damage and get your life back on track.

One often-overlooked aspect of water damage is its impact on your HVAC (Heating, Ventilation, and Air Conditioning) systems. Water can infiltrate these vital systems, leading to hidden issues that, if left unaddressed, can compromise indoor air quality and result in costly repairs or replacements.

SERVPRO® of Media understands that you must choose the right water damage restoration company to clean and restore your HVAC systems post-damage. This comprehensive guide will walk you through the essential steps to make the right choice. We'll provide valuable insights and considerations whether you're dealing with water damage in Regal Edgmont Square, Newtown Square, Penn Wynne, Wynnewood, or any other region.

By the time you finish reading this guide, you'll clearly understand what to look for in a restoration company and how to select the perfect partner to tackle the challenges posed by water-damaged HVAC systems. Your comfort and the health of your indoor environment depend on it. Let's begin the journey to a complete and successful restoration.

Understanding the scope of the issue

As a trusted water damage restoration company, SERVPRO of Media strongly emphasizes the importance of understanding the scope of the issue regarding water damage to your property. This initial step is fundamental for property owners and us as your potential restoration partner.

When you reach out to SERVPRO of Media with concerns about water damage in your property, we encourage you to share as much information as possible about the situation. This includes details about the areas affected, the cause of the damage (such as flooding, leaks, or other incidents), and the duration of the water exposure.

Specifically, regarding your HVAC systems, we want to know if there are any visible signs of moisture, water intrusion, or damage. This could involve inspecting the HVAC units, ductwork, air vents, and electrical components associated with the systems.

Our experienced team at SERVPRO of Media understands that the extent of the damage is a critical factor in determining the most appropriate restoration approach. By gathering this information upfront, we can develop a tailored restoration plan that addresses your unique needs and concerns.

Additionally, understanding the scope of the issue allows us to provide you with a more accurate estimate and timeline for the restoration process. We believe in transparency and want you to understand what to expect every step of the way.

For SERVPRO of Media, the initial step of understanding the scope of the issue is a collaborative effort between you, the property owner, and us, the restoration professionals. It ensures a complete picture of the situation, enabling us to deliver effective and efficient restoration services, particularly when addressing water-damaged HVAC systems.

Local expertise matters

At SERVPRO of Media, local expertise is pivotal in delivering effective water damage restoration services, especially in areas like Regal Edgmont Square, Newtown Square, Penn Wynne, and Wynnewood. Here's why it matters:

Familiarity with regional challenges: Our team's local expertise means we are intimately familiar with the unique challenges properties in our service area may face. Understanding the common sources of water damage, the local climate's impact on properties, or the regulatory considerations, our experience in the region allows us to respond more effectively.

Knowledge of local building structures: Different areas may have distinct architectural styles and building structures. Knowing the local building styles and materials can be crucial when assessing and addressing water damage. Our local expertise ensures we understand these nuances and can adapt our restoration strategies accordingly.

Understanding local regulations: Each region may have specific regulations and requirements for water damage restoration, mold remediation, and other related services. Being well-versed in local regulations allows us to ensure compliance and provide you with a hassle-free experience during the restoration process.

Swift response: When water damage strikes, time is of the essence. A local presence means we can respond rapidly to emergency calls in Regal Edgmont Square, Newtown Square, and neighboring areas. Our proximity allows us to quickly reach your property, assess the situation, and take immediate action to mitigate further damage.

Community involvement: We take pride in participating actively in our local communities. Our commitment to the well-being of our regions goes beyond restoration services. It includes actively participating in community initiatives and supporting local causes.

When you choose SERVPRO of Media for your water damage restoration needs, you benefit from the advantages of a restoration company with deep-rooted local expertise. We understand the region's intricacies, and this knowledge forms the foundation of our tailored and effective restoration solutions. Our goal is to restore your property and contribute positively to the communities we serve.

24/7 emergency response

SERVPRO of Media recognizes that water damage emergencies don't adhere to regular business hours. Disasters can strike at any time, day or night; when they do, a prompt response is essential. Our commitment to providing a 24/7 emergency response is a cornerstone of our service.

Immediate assistance: Water damage can escalate rapidly, causing significant harm to your property if left unattended. Our 24/7 availability ensures that you can reach out to us at any hour of the day or night. Whether it's the middle of the night, a holiday, or a weekend, we're here to provide immediate assistance.

Mitigating further damage: Our team springs into action when you contact us during an emergency. We understand the situation's urgency and take swift steps to mitigate further damage. This includes assessing the extent of the water damage, initiating the necessary measures to contain it, and beginning the restoration process promptly.

Experienced professionals: Our round-the-clock availability means you'll have access to our experienced and certified professionals whenever needed. They have the expertise and training to handle water damage restoration, mold remediation, and related services efficiently and effectively.

Peace of mind: Knowing you have a trusted partner like SERVPRO of Media available 24/7 provides peace of mind. You can rest assured that you won't have to face the challenges of water damage alone, regardless of when it occurs.

Preventing secondary issues: Timely intervention can prevent secondary issues like mold growth, structural damage, and electrical hazards. Our 24/7 emergency response is designed to minimize these risks and save you from more extensive and costly repairs down the road.

Our commitment to a 24/7 emergency response is a testament to our dedication to our customers' well-being. Water damage emergencies are stressful, and having a reliable partner available around the clock ensures you receive the immediate assistance you need to protect your property and belongings. When you choose SERVPRO of Media, you choose a team that is always ready to respond to your call, no matter the time or day.

Certifications and licensing

When choosing a water damage restoration company, certifications and licensing are non-negotiable aspects that should form the foundation of your decision-making process. At SERVPRO of Media, we understand the paramount importance of these qualifications, and here's why:

Expertise and training: Our certifications are a testament to the expertise and training of our professionals. We hold certifications from nationally recognized organizations in restoration, ensuring that our team is well-equipped with the latest industry knowledge and best practices.

Compliance with industry standards: Certification ensures that we adhere to industry standards and guidelines for water damage restoration, mold remediation, and related services. This commitment to compliance guarantees that our work is of the highest quality and meets or exceeds industry benchmarks.

Licensed to operate: Beyond certifications, we are fully licensed to operate in our service areas, including Regal Edgmont Square, Newtown Square, and surrounding regions. Our licensing demonstrates our legal authorization to restore water damage and related services, providing peace of mind and legal protection.

Insurance requirements: Many companies require certified and licensed professionals to perform restoration work. Choosing SERVPRO of Media ensures you meet these requirements, simplifying the claims process and reducing potential complications.

Continual training: Our commitment to certifications doesn't stop with initial training. We believe in continually educating and training our team members to stay up-to-date with the evolving restoration industry. This ongoing investment in knowledge and skills benefits you through more effective and efficient restoration services.

Certifications and licensing are not just checkboxes for us; they reflect our dedication to excellence and professionalism. When you choose SERVPRO of Media, you select a certified, licensed, and committed team delivering the highest expertise and quality in water damage restoration, mold remediation, and related services. Your property and your peace of mind are in capable hands.

Insurance coverage

When dealing with the aftermath of water damage, having a restoration company that is fully insured is a critical aspect of ensuring a smooth and worry-free restoration process. At SERVPRO of Media, we prioritize insurance coverage for several important reasons:

Protection for your property: Our insurance coverage protects your property throughout restoration. In the unlikely event of any accidental damages or unforeseen issues during restoration, our insurance provides coverage, safeguarding your investment.

Liability coverage: Water damage restoration involves various tasks and activities that could carry potential liabilities. Our insurance coverage includes liability protection, ensuring that you are not held responsible for any accidents or injuries that may occur on your property during restoration.

Compliance with industry standards: Many insurance providers require that restoration companies maintain comprehensive insurance coverage. Choosing SERVPRO of Media ensures you meet these requirements, streamlining the claims process and avoiding potential disputes with your insurance provider.

Peace of mind: Knowing that SERVPRO of Media is fully insured provides peace of mind throughout restoration. You can focus on returning your life to normal while we handle the complexities of restoration and insurance matters.

Professionalism and accountability: Our commitment to insurance coverage is a testament to our professionalism and accountability. We take our responsibility to our customers seriously, and our insurance coverage demonstrates our dedication to protecting your interests.

Insurance coverage is integral to our commitment to providing a hassle-free and secure restoration experience. When you choose SERVPRO of Media, you choose a partner that delivers top-notch restoration services and ensures that your property and interests are protected throughout the process. Your peace of mind and satisfaction are at the forefront of our priorities.

Equipment and technology

State-of-the-art equipment and technology are the backbones of our water damage restoration services at SERVPRO of Media. We understand that having the right tools for the job is crucial for ensuring a successful and efficient restoration process. Here's why our investment in equipment and technology matters:

Efficiency and speed: Our advanced equipment allows us to work swiftly and effectively. Whether it's high-capacity water extractors, industrial-grade dehumidifiers, or specialized drying equipment, we have the tools to expedite the drying and restoration process, minimizing disruption to your life.

Thorough restoration: The precision and power of our equipment ensure that we can reach even hard-to-access areas affected by water damage. This comprehensive approach leaves no room for hidden moisture pockets or potential future issues, providing a thorough restoration.

Mold prevention: Properly drying affected areas is essential to prevent mold growth. Our technology enables us to monitor humidity levels and ensure that your property is thoroughly dried, reducing the risk of mold infestations after water damage.

Safety and health: Our equipment includes air scrubbers and HEPA filters to maintain clean indoor air quality during restoration. This commitment to safety extends to our professionals and your property's occupants.

Cost-efficiency: While advanced equipment may seem costly, it translates to cost-efficiency in the long run. Swift and thorough restoration minimizes secondary damage and the need for extensive repairs, ultimately saving you money.

Environmental responsibility: Our equipment and technology align with our environmental responsibility commitment. We prioritize eco-friendly practices and use equipment that is energy-efficient and environmentally conscious.

Our investment in cutting-edge equipment and technology is a testament to our dedication to delivering the highest quality restoration services. When you choose SERVPRO of Media, you can trust that your property will benefit from the most advanced tools and technology available in the industry. We aim to restore your property to its pre-damage condition efficiently, effectively, and professionally.

References and reviews

When selecting a water damage restoration company, references and reviews are invaluable resources that provide insights into the company's performance and reputation. At SERVPRO of Media, we understand the significance of these aspects and how they benefit you:

Verified testimonials: Our references and reviews include feedback from previous customers who have experienced our services firsthand. These testimonials offer an unbiased perspective on our professionalism, efficiency, and the quality of our work.

Transparency and trust: Reading about the experiences of others engaged in our services helps establish trust. We believe in transparency and encourage you to review our references and testimonials to gain confidence in our capabilities.

Online reputation: Our online reviews reflect our commitment to delivering exceptional service. A strong online presence with positive reviews from satisfied customers demonstrates our dedication to customer satisfaction and reliability.

Professionalism and reliability: References and reviews highlight our professionalism in the industry. They showcase our ability to meet and exceed customer expectations, reassuring you that your property is in capable hands.

Case studies: Besides testimonials, we often share case studies detailing specific restoration projects. These case studies offer in-depth insights into our restoration process, demonstrating our expertise and problem-solving capabilities.

Continuous improvement: We value customer feedback and strive to improve our services based on their input. References and reviews provide us with valuable information to enhance our offerings continually.

References and reviews are windows into our performance and reputation as a water damage restoration company. When you choose SERVPRO of Media, you can rely on previous customers' experiences who have benefited from our services. Their feedback is a testament to our commitment to excellence and dedication to providing you with the best possible restoration experience.

Response time

When it comes to water damage emergencies, time is of the essence. The speed at which a restoration company responds can significantly impact the extent of the damage and overall restoration cost. At SERVPRO of Media, we prioritize swift response times as a fundamental aspect of our service. Here's why response time matters and how our commitment to it benefits our customers.

Preventing further damage: Water damage can escalate rapidly. Whether it's a burst pipe, a roof leak, or flooding, the longer water sits and spreads, the more extensive the damage becomes. Swift action is crucial to preventing further harm to your property's structure, contents, and systems.

Mitigating mold growth: One of the most significant risks associated with water damage is the potential for mold growth. Mold can develop in as little as 24-48 hours after water intrusion. A quick response ensures that the affected areas are thoroughly dried, reducing the likelihood of mold infestations.

Reducing restoration costs: The longer water damage goes unaddressed, the costlier the restoration process becomes. Prompt intervention often differs between a relatively simple cleanup and a complex, expensive restoration project. Swift action can save you both time and money.

Preserving possessions: Water damage doesn't discriminate; it affects structural elements and personal belongings. Rapid response safeguards your property and increases the chances of salvaging and restoring your cherished possessions.

Minimizing Disruption: Water damage can disrupt your daily life or business operations. The quicker the restoration process begins, the sooner you can return to your normal routine. This minimizes the inconvenience and stress associated with the incident.

Expertise and equipment: Our commitment to response time is backed by our team's expertise and state-of-the-art equipment. When you call SERVPRO of Media, you can expect a team of skilled professionals equipped with the latest tools to assess and address the situation promptly and effectively.

Response time is critical in mitigating the damage and stress associated with water damage emergencies. At SERVPRO of Media, we understand the urgency of these situations and are committed to rapid response, expert service, and getting your life back to normal as quickly as possible. When you choose us, you choose a partner prioritizing your well-being and property preservation.

Transparent pricing

Transparent pricing is a cornerstone of our approach at SERVPRO of Media. We believe that our customers should clearly understand the costs of their water damage restoration project from the beginning. Here's why transparent pricing matters and how it benefits you as our valued customer.

Eliminating surprises: Hidden costs and unexpected expenses can be a source of frustration and anxiety during an already stressful time. Transparent pricing eliminates these surprises, ensuring you know exactly what to expect regarding costs.

Informed decision-making: When you have a complete breakdown of the pricing structure, you can make informed decisions about your restoration project. This includes understanding the costs of specific services, materials, and any additional charges that may apply.

Budgeting with confidence: Knowing the full extent of the expenses allows you to budget confidently. You can plan for the restoration project without worrying about unforeseen financial burdens.

Customized estimates: We provide customized estimates based on your unique situation. Each water damage restoration project is different, and our transparent pricing approach ensures you receive an estimate tailored to your specific needs.

Fair and competitive rates: Our commitment to transparency ensures that our rates are fair and competitive within the industry. We believe in providing value for your investment.

No hidden fees: We pride ourselves on having no hidden fees or charges. Our transparent pricing policy means you won't encounter unexpected costs that weren't discussed upfront.

Clear communication: Transparent pricing goes hand in hand with clear and open communication. We encourage our customers to ask questions and seek clarification about any aspect of the pricing structure to ensure complete understanding.

Building trust: Transparency in pricing is a foundation of trust between us and our customers. We want you to feel confident choosing SERVPRO of Media for your water damage restoration needs.

In summary, transparent pricing is not just a policy for us; it's a commitment to providing our customers with a straightforward and honest experience. When you choose SERVPRO of Media, you can trust that our pricing is clear, fair, and customized to your specific situation. Your satisfaction and peace of mind are paramount, and our transparent pricing approach reflects our dedication to delivering on that promise.

Mold remediation expertise

Mold remediation is a specialized field that requires expertise, precision, and a deep understanding of mold behavior and its potential health hazards. At SERVPRO of Media, we take mold remediation seriously and prioritize our expertise in water damage restoration. Here's why our proficiency in mold remediation is essential and how it benefits you.

Health and safety: Mold can pose serious health risks to property occupants, occupants, respiratory conditions, or compromised immune systems. Our expertise ensures that mold is removed and remediated correctly to protect the health and safety of everyone involved.

Comprehensive inspection: Effective mold remediation begins with a thorough inspection. Our experts are trained to identify the source of moisture that fosters mold growth. By addressing the underlying cause, we prevent future infestations.

State-of-the-art equipment: Mold remediation requires specialized containment, filtration, and removal equipment. Our team is equipped with the latest tools to ensure the safe and efficient removal of mold from your property.

Containment and prevention: Containing the spread of mold during remediation is crucial to prevent cross-contamination. Our expertise allows us to implement stringent containment measures and take precautions to prevent the mold from returning.

Proper disposal: Mold-affected materials must be disposed of correctly to prevent contamination. Our experts follow industry guidelines for safe disposal, ensuring mold-infested materials do not harm the environment.

Regulatory compliance: Compliance with local and federal regulations is vital in mold remediation. Our team is well-versed in these regulations and ensures all work is performed within legal parameters.

Testing and verification: After remediation, we conduct testing and verification to ensure your property is mold-free. Our expertise ensures that the testing process is thorough and reliable.

Preventing future infestations: Beyond remediation, our experts provide recommendations to prevent future mold infestations. This includes addressing structural issues, improving ventilation, and managing humidity levels.

Education and communication: We believe in educating our customers about mold prevention and remediation. Our experts communicate openly, providing you with a clear understanding of the process and answering any questions you may have.

Our mold remediation expertise is vital to our comprehensive water damage restoration commitment. When you choose SERVPRO of Media, you're choosing a team of professionals with the knowledge, skills, and experience to address mold issues in your property effectively. We prioritize your safety and the health of your indoor environment, ensuring that mold is not just removed but remediated correctly and prevented from returning. Your peace of mind is our ultimate goal.

Environmental considerations

At SERVPRO of Media, we strongly commit to environmental responsibility in every aspect of our water damage restoration and mold remediation services. Our approach extends beyond simply restoring your property and protecting the environment. Here's why environmental considerations are a fundamental part of our process and how they benefit you and the planet.

Eco-friendly products: We prioritize the use of eco-friendly cleaning agents and disinfectants. These products effectively eliminate contaminants and are safe for your indoor space's environment and health.

Safe disposal: Disposing of waste generated during restoration, including mold-infested materials and contaminated debris, is done in compliance with local and federal environmental regulations. We take every precaution to ensure proper disposal and prevent environmental harm.

Minimizing waste: Our experts work diligently to minimize waste whenever possible. By salvaging and restoring items rather than replacing them, we reduce the environmental impact of the restoration process.

Energy efficiency: Our equipment and technology are selected for their energy efficiency. This reduces our carbon footprint while also contributing to cost savings for you.

Preventing cross-contamination: Our containment and filtration systems are designed to prevent cross-contamination during mold remediation, ensuring that mold spores do not spread to unaffected areas and safeguarding your indoor environment.

Humidity control: Managing humidity levels during restoration prevents mold growth and reduces energy consumption. Our experts implement strategies to maintain optimal indoor humidity, contributing to environmental conservation.

Community responsibility: As a part of the local community, we take the responsibility seriously. We actively engage in community initiatives and support environmental causes, reinforcing our commitment to sustainability beyond our restoration services.

Ongoing education: Our team is continually educated about eco-friendly practices and the latest advancements in environmentally responsible restoration. This ensures that our environmental considerations align with the most current industry standards.

Customer awareness: We believe in educating our customers about the environmental considerations in our restoration process. We provide insights into how our practices are aligned with sustainability and offer recommendations for environmentally responsible choices in the future.

Environmental considerations are woven into the fabric of our restoration services. When you choose SERVPRO of Media, you're not only choosing a team of experts who will restore your property effectively, but you're also choosing a partner dedicated to responsible restoration practices that benefit both you and the environment. We believe a commitment to sustainability is integral to providing comprehensive and responsible restoration services.

Customized restoration plan

At SERVPRO of Media, we understand that no two water damage or mold remediation scenarios are alike. Each property presents unique challenges and requirements. That's why our commitment to creating a customized restoration plan is unwavering. Here's an in-depth look at the significance of a tailored approach and how it plays a pivotal role in ensuring your successful recovery.

Precise assessment: Our journey toward a customized restoration plan begins with a meticulous assessment of your property. We leave no stone unturned in evaluating the extent of the damage, the affected areas, the cause of the issue, and any potential risks or hazards. This in-depth analysis is the foundation upon which we build your personalized plan.

Addressing specific needs: Your property's specific needs serve as our compass. Whether you're facing water damage in Regal Edgmont Square, Newtown Square, or any other location, we consider your property's unique characteristics and situation. This personalized approach ensures that every aspect of the restoration plan is aligned with your distinct requirements.

Optimizing resources: A customized plan enables us to allocate our resources effectively. We can concentrate our efforts and resources where needed most, ensuring the restoration process is efficient and cost-effective.

Safety first: Your safety and the safety of our team members are paramount. Customized plans incorporate tailored safety measures and precautions specific to the risks and challenges posed by your unique situation. This approach guarantees that the restoration process is conducted securely and without any risks to health or well-being.

Targeted solutions: By tailoring the plan, we can employ targeted solutions to address the issue's root causes. Whether identifying and mitigating moisture sources or implementing specialized techniques for mold remediation, a customized plan is designed to achieve optimal results.

Flexibility and adaptability: Restoration projects can evolve, and unforeseen circumstances may arise. A customized plan allows for flexibility and adaptability. We can adjust our approach as needed to meet your goals and expectations.

Clear communication: We maintain open and transparent communication throughout the restoration journey with you. We take the time to explain the customized plan, provide regular updates on progress, and address any questions or concerns you may have.

Post-restoration verification: After the restoration is complete, we conduct thorough post-restoration verification. This step is customized to your property's unique requirements, ensuring it has been restored to its pre-damage condition.

A customized restoration plan is not just a document; it's a roadmap to your successful recovery. When you choose SERVPRO of Media, you're choosing a partner that recognizes and values the individuality of your property and tailors the restoration process accordingly. Our goal is to provide you with more than just a restoration; it's a restoration that is uniquely yours, ensuring the best possible outcome for your property and your peace of mind.

About SERVPRO of Media

SERVPRO of Media is your trusted partner in comprehensive property restoration services. Located in the heart of Media, PA, we proudly serve the surrounding communities, including Regal Edgmont Square, Newtown Square, Penn Wynne, Wynnewood, and beyond.

With a strong commitment to professionalism, expertise, and customer satisfaction, SERVPRO of Media has become a local leader in water damage restoration, mold remediation, and a wide range of related services. Our highly trained and certified team combines industry knowledge with state-of-the-art equipment to provide efficient and effective residential and commercial property solutions.

As a locally owned and operated franchise, we are deeply rooted in our communities and take pride in our active involvement in community initiatives. We understand our region's unique challenges and needs and are dedicated to delivering top-notch restoration services with a personal touch. When disaster strikes, SERVPRO of Media is your reliable partner, providing expert water damage restoration and peace of mind to our valued customers. For more information about SERVPRO of Media's water damage restoration and mold remediation services, please contact us at (610) 566-5720. 

SERVPRO of Media offers expert advice on water removal and homeowner's insurance in Newtown Square, PA

4/18/2023 (Permalink)

Blog Summary: SERVPRO of Media also provides a number of other services, including mold remediation, air quality testing, and HVAC cleaning. They are dedicated to quickly responding to water damage emergencies 24/7.

Residents of Newtown Square, Pennsylvania, are aware of how crucial it is to safeguard their houses from water damage. However, a lot of people might not be aware of the risks associated with water removal and their homeowner's insurance policy. In order to assist homeowners, SERVPRO® of Media is available to provide guidance on the fundamentals.

The team of experts at SERVPRO of Media, a seasoned supplier of water removal and restoration services in Newtown Square, Pennsylvania, is licensed, experienced, and accessible around the clock to assist with any water damage emergency. The finest level of customer service and work efficiency is what SERVPRO of Media is dedicated to delivering.

Water damage: What homeowners need to know

Water damage can be a stressful and costly experience for homeowners. It is important for homeowners to be aware of how their insurance policy may affect their water removal and restoration process.

“The first thing a homeowner should do is contact their insurance company and discuss the details of their policy," said Michael May, Jr., owner of SERVPRO of Media. "It's important to be aware of what is covered and what is not covered under your policy, and to understand the process of making a claim.”

Homeowners should also be aware that there are certain types of water damage that are not covered by homeowners’ insurance. These include damage caused by flooding, storm surge, broken water pipes, and sewer backups. It is important to be aware of the source of the water damage and to document the damage, as this will help in the claims process.

Tips for Homeowners Facing Water Damage

Those who own property and have been exposed to water damage due to flooding, heavy rains, or other sources should adhere to these procedures.

Be aware of the water source: Homeowners' insurance typically does not provide coverage for damages caused by external water sources, such as flooding or storm surges.

Document the damage: Capture images and accumulate proof of the injury.

Contact a water removal specialist: It's important to reach out to an expert in water damage management as soon as possible to halt any additional harm done to your home.

Make a claim: It is advisable for homeowners to submit a claim to their insurance provider promptly if the damage falls within the scope of their homeowners' insurance policy.

SERVPRO of Media: Professional Water Removal Services

SERVPRO of Media is available on a 24/7 basis to offer proficient water extraction and repair services. Their team of professionals is appropriately certified and has the knowledge to deal with all kinds of water damage, such as flooding, storm surges, and other causes.

SERVPRO of Media is equipped with top-notch water removal and drying technology to swiftly and effectively eliminate water and moisture from the building. Furthermore, other services are available, such as mold remediation, air quality testing, and HVAC cleaning.

Michael May, Jr., the owner of SERVPRO of Media, acknowledged the stress and concern associated with water damage. "We are ready to assist you by providing efficient water removal and restoration services," says Michael. "We are devoted to providing exceptional customer service and expertise, and we offer free estimates for water removal and restoration services," he further concludes.

SERVPRO of Media is prepared to help with any water damage emergency situations all day, every day. They recognize the impact of water damage can be expensive and an emotional concern, so they are devoted to helping homeowners through the process.

For more information about water removal services available to the Penn Wynne Wynnewood, PA, residents, contact SERVPRO of Media at (610) 566-5720 or visit their website at https://www.SERVPROmedia.com/.

Why Choose SERVPRO for your Emergency Board-Up Services?

2/28/2023 (Permalink)

SERVPRO of Media was quick to the call of this local business who required Emergency Board-Up Services after a vehicle drove through front door.

Should disaster strike and your business or home is suddenly left with outdoor exposure and vulnerability SERVPRO of Media is available 24/7, 365 days a year with our on call services to help you protect your home or business!

If your exterior windows doors or walls are damaged, you will need professional board-up services to secure your property. Our highly trained professionals can assist with approved board-up techniques to help minimize further damage and protect your home or business from weather, animals, and illegal entry.

 Nature, has a mind of its own and when you are faced with: flood cleanup, wildfires, tornadoes, hurricanes, blizzards or if a tree falls on your home…you need a professional to assess the structure and perform board up services The reality is that they can have a devastating effect on your home, turning your life upside-down with little to no warning.

 SERVPRO of Media's highly-trained professionals are close by and customer-focused.  Our goal is to restore your home or business to usual as quickly as possible. Whether you have minor storm damage or a matter of larger magnitude, we have the experience and are fully equip to handle all the damages and restore your property.

What is an ERP and why should you choose SERVPRO?

2/28/2023 (Permalink)

When you choose SERVPRO of Media while you can never know when disaster may strike, our goal is to make sure your prepared when it does!

Here are a few reasons you should call us today to schedule an appointment for your very own Emergency Readiness Plan:

We can assist you immediate plan of action can help minimize the downtime to your business in an emergency. Provides facility details such as shut-off valve locations, priority areas, and priority contact information. You’ll have a quick reference of what to do, how to do it, and who to call ahead of an emergency so you are “Ready for whatever happens.”

Planning ahead by preparing an Emergency Ready Plan with our certified technicians gives you and your business the opportunity to have a provider that is recognized as an industry leader and is close by.

Having a professional to call right away who is versed and experienced reduces stress in times of disaster and makes for an easier insurance claims process! SERVPRO® of Media will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.

Call today to establish your business's ERP with one of our highly trained and certified technician's!

Eight tips on how to prevent a water damage during a holiday vacation

1/2/2023 (Permalink)

Blog Summary: SERVPRO® of Media offers eight steps to help homeowners have peace of mind while on vacation during the holiday season.

SERVPRO of Media, PA, a leader in property damage cleanup and restoration, is aware of seasonal hazards and restoration services that might be needed in the event of property damage at homes in Penn Wynne Wynnewood, PA, and nearby areas.

A holiday vacation can be a time of renewal and refreshment for the upcoming year. However, leaving home unoccupied can be unnerving. What if something goes wrong? Worry and anxiety have the potential to ruin time away from work, spending time with the extended family, celebrating the holidays, reflecting on the past year, and planning for the year ahead.

Below are some helpful tips to prevent water damage and to help vacationing homeowners avoid worrying about their homes.

Water damage is the second most common reason homeowners file an insurance claim. The fact that there are many causes of water damage may explain the frequency of insurance claims. Water damage may be caused by the following:

• Heavy rainfall and localized flash flooding
• Roof damage from high winds in combination with heavy precipitation
• Overflow from clogged gutters that floods the basement or crawl space
• Icy weather
• Leaking pipes
• Appliance malfunctions (burst supply lines)

A water intrusion is always disruptive, inconvenient, time-consuming, and usually involves some expense to clean up and restore. When that leaking water pipe or clogged HVAC condensate pan has been dripping for days or weeks, the damage can be extensive. Water flows from a burst supply line at about five gallons per minute. A much slower leak of 5 gallons per hour will dump 120 gallons of water per day onto the kitchen or bathroom floor. If the bathroom is upstairs, the homeowners could be in for a disheartening surprise when they walk through the front door to find two weeks of water, almost 2,000 gallons, in their flooded home. A minor water leak has escalated into a major catastrophe, including extensive advanced secondary damage. Carpets, rugs, flooring substrates, HVAC ducts, insulation, walls, ceilings, baseboards, and anything touching the wet floor can be ruined by extended contact with water and moisture.

Steps to prevent water damage in the home while on a holiday vacation

These eight steps can help guard a house against most types of water damage and enable the entire family to relax and enjoy the holiday vacation with family and friends.

Step #1: Conduct a thorough inspection for leaks at least two weeks before departure

Check the home for leaks in time enough to make any repairs before leaving for the vacation. The inspection should include the following:

• Pipes and connections under all sinks
• Supply lines and connections to the dishwasher, washer, and refrigerator
• Water heater (Check for cracks, rust, and moisture in the leak pan.)
• Roof (Look for damaged or missing shingles, clogged gutters, and damaged or missing vents.)
• Attic (Check for signs of a roof leak or water damage due to overflow from clogged gutters.)
• Basement and crawl space (Scan the basement or crawl space for signs of a leak.)

During the inspection, sniff for any moldy or mildewy smells. This first step is the most critical since the goal is to identify and resolve any existing water leaks or water damage before the start of the holiday vacation.

Step #2: Shut off the water supply to the entire home

Dramatically reduce the risk of water damage by shutting off the water supply at the main water valve. Run the faucets and flush all toilets to drain the pipes. This action will prevent pipes from bursting in case of freezing weather.

If circumstances do not allow the water to be shut off at the main valve, then shut off the valves to the appliances with supply lines, such as the washer, refrigerator, and dishwasher. Include supply lines to toilets and faucets in this step.

Step #3: Conduct a gutter check

Clean out the gutters before departure. By the time Thanksgiving and Christmas arrive, most of the leaves should be off the trees. Ensure any leaves, sticks, or debris are not clogging the gutters. Downspouts should be connected and extended six to ten feet from the home's foundation. The grade around the house should slope away from the foundation at about one inch per foot for at least ten feet.

Step #4: Test the sump pump

Clear out any debris in the reservoir. Listen for strange sounds in the pump. If a backup system is not in place, consider upgrading before the vacation begins.

Step #5: Insulate exterior faucets and exposed water pipes to make them freeze-proof

Keep the home’s temperature high enough to prevent interior pipes from freezing. Open the doors to cabinets with sinks.

Step #6: Leverage leak-detection technology to prevent water damage

This technology is affordable, effective, and often can be installed by the savvy homeowner.

Step #7: Have a family member or friend check the home once or twice

Leave written instructions for what to do in an emergency, including telephone numbers of a plumber, electrician, and property damage cleanup and restoration company. Include the location of the main water valve, the thermostat, and the electrical panel.

Step #8: Pre-qualify SERVPRO of Media.

SERVPRO of Media is an excellent choice for the dedicated property damage cleanup and restoration professional that will be contacted in case of water damage or other types of property damage. The SERVPRO team is available 24/7, 36 days a year, including all holidays. A crew can be onsite in about an hour or so. A detailed estimate with full documentation, including images and video, will be provided. SERVPRO of Media can handle the insurance claim process from beginning to end.

Contact SERVPRO of Media to learn more about the company’s seasonal hazards and restoration services. The office can be reached by phone at (610) 566-5720 or by email at office@SERVPROmedia.com.

Common Causes of Household Odors and How a Restoration Company Can Help Overcome the Smell

8/11/2022 (Permalink)

Blog Summary: SERVPRO of Media highlights seven sources of foul smells in the home and offers tips on how to make the home smell fresh and clean.

The team of IICRC-certified professionals at SERVPRO of Media, PA, utilizes the latest equipment, advanced moisture-detecting technology, and cutting-edge cleaning techniques and products to provide cleaning and mold remediation services. These tools give technicians a solid advantage when addressing foul odors in the home.

Common Sources of Foul Odors in a Home

Household odors are annoying, embarrassing, and sometimes even cause health effects. The foul smells alert the homeowner to situations that need immediate attention for the happiness and health of the home. Here are seven common sources of bad odors in Broomall, PA, homes.

1. Mold

Mold is one of the most common causes of foul odors in the home. Signs of mold include black, green, or bronze stains on walls, ceilings, and cabinets. The telltale sign of mold is the distinctive musty smell.

Tip: The first step in addressing a mold issue is to identify and resolve any moisture issues. Leaky pipes must be repaired. Exhaust fans in the bathrooms and kitchen must be functional and adequate to remove excessive moisture. A home dehumidifier may need to be installed to reduce overall air moisture, and the crawl space may need to be encapsulated with a moisture barrier. A sump pump and a dehumidifier can eliminate moisture in the basement and crawl space.

2. Natural Gas

Natural gas may be causing a foul odor in the home. The rotten-egg smell is added as a safety precaution since natural gas is odorless.

Tip: If the smell of gas is detected, inspect the stove and any pilot lights for leaks. Open doors and windows to allow fresh air into the home, and call the utility company or a professional for assistance. Take all necessary safety precautions, including evacuating the house.

3. Sewer Odors

If there is a sulfuric or rotten-egg smell in the home, the source may be one or more unused sinks in the guest bathroom. Drains have a u-shaped joint just below the drain hole. The curved pipe captures water which acts as a seal to prevent noxious odors from the sewer or septic tank from seeping into the home. If the water is not replenished by occasional usage, evaporation will eventually eliminate the barrier and allow the offensive odors to escape into the house.

Tip: Recharge the water in the u-shaped joint on a weekly basis. The water will also serve to flush any organic matter through the system, reducing odors in the bathroom.

4. Pet Smells

Pet odors can be a real nuisance. “Accidents” on the floor or furniture, wet fur, glandular emissions, pet bedding, and whatever is on their paws from the yard or pasture are sources of pet odors.

Tip: Regular baths and grooming will take care of pet odors at the source: the pet. Carpets, area rugs, flooring, furniture, and pet bedding need to be cleaned several times a year to reduce odors.

5. Smoke Smells

Smoke from cigarettes, cigars, or a pipe is obvious upon entering a home. The smell is everywhere. Tobacco smoke coats flat surfaces and penetrates porous materials such as upholstery, curtains, clothing, and carpet. The lingering odor is challenging to remove. The nicotine and other chemicals are also known as third-hand smoke.

Tip: Removal of cigarette smoke requires a whole-house approach. All surfaces must be washed with a safe, effective cleaning product. Rubber gloves, protective eyewear, a mask, long sleeves, and long pants are necessary to protect against nicotine poisoning. Walls and ceilings may need to be sealed with a high-quality stain- and odor-blocking primer before applying paint.

6. The Kitchen Trash Can

Household garbage can produce strong, disgusting smells that contaminate the home.

Tip: Solutions include using a kitchen trash can with a lid. Use a plastic bag in the can to keep the inside of the trash can clean. Empty the trash regularly. Avoid putting scraps and grease in the garbage. Sprinkle baking soda in the bottom of the can to absorb odors. Wash the can with an all-purpose cleaner or a bleach solution to remove grime and kill bacteria.

7. Decaying Animals

Something as small as a decaying tiny mouse can create a strong, pungent odor that can make a home uninhabitable. A dead animal in the crawl space, in the attic, or between walls can be difficult to find and remove.

Tip: Professional services may be needed to locate the issue, clean it up, sanitize the area, and deodorize the home.

SERVPRO of Media specializes in odor control in the home. If the situation has gotten out of hand, the IICRC-certified technicians have the equipment, advanced cleaning techniques, and EPA-approved products that can make a smelly home clean, fresh-smelling, and healthy.

Contact SERVPRO of Media to learn more about mold remediation and odor removal services for the Broomall, PA, area. The cleaning and damage restoration company can be reached by phone at (610) 566-5720 and by email at office@SERVPROmedia.com

Newtown Square, PA, Damage Restoration Professionals Provide Mold Remediation for Basements

6/9/2022 (Permalink)

Blog Summary: The IICRC-certified technicians at SERVPRO of Media remediate basement mold growth in Newtown Square, PA, homes and businesses.

For nearly thirty years, the team of professionals at SERVPRO of Media, PA, has been providing property damage restoration services, including mold remediation services. They have the training, experience, cutting-edge equipment, advanced cleaning techniques, and EPA-approved products to tackle any type or size mold problem.

Basic Facts About Mold Growth in the Basement

Mold is everywhere. It is impossible to achieve 100% elimination of mold in the home. The key is to reduce moisture and dampness and remove or minimize any food sources.

Consider the following mold facts: “Mold can grow anywhere it can find oxygen, moisture, and organic material, and it’s particularly happy in damp, humid areas of the home — so it’s no surprise that mold in the basement is a common problem for homeowners. Basement mold is often the result of a source of moisture — leaky foundations or condensation from appliances are typical culprits. One of the first steps in the prevention of basement mold is to ensure that your basement is free of any moisture and doesn’t support a damp, humid environment where mold can thrive.”

Mold in the Basement

Dark and slimy mold in the basement is smelly and unsightly. Like a chameleon, mold can color shift from green to black or gray. The presence of mold in the basement or anywhere in the home may signal a moisture problem or water intrusion. If neglected or ignored, a moisture problem can cause extensive damage. Procrastination on the part of the homeowner to deal with the problem may result in a denial of an insurance claim to repair the damage.

A knowledge of the causes of mold growth in the basement empowers the homeowner to halt or prevent mold growth, saving money on remediation and expensive repairs. Here are some of the most common causes of mold growth in the basement.

1. Plumbing Problems

The basement often contains many plumbing touchpoints such as pipes, drains, and faucets for a variety of home systems. A detailed inventory of the basement yields many potential sources of water, moisture, and elevated humidity.

• Toilets (supply lines, tank leaks/condensation, overflows, and backups)
• Tub and shower overflows and leaks
• Sinks and faucets (supply line leaks, drain backups/leaks)
• Washing machines (tub and pump leaks, supply line breaks, drain blockages)
• Dryer

Any water release or inadequate drainage provides the moisture mold needs to get a foothold and thrive in the basement.

2. Wood and Fabrics

Mold requires organic matter for food. Flooring, framing in the walls and ceiling, and furniture are mold favorites. The fabric in clothing, bedding, upholstered furniture, and drapes is porous and absorbs moisture, making it a prime target for mold.

3. HVAC Ductwork

HVAC ductwork is a prime location for mold growth, given the moisture in the moist air being pushed through the system. The condensate drip pan is a breeding ground for mold and should be inspected and cleaned annually. Condensation on the exterior and interior of the HVAC ducts adds moisture into the basement ecosystem, accelerating mold growth.

4. Inadequate Ventilation

Poor ventilation contributes to mold growth in the basement. Restricted airflow elevates the moisture and humidity in the basement environment, which is a recipe for a mold explosion. Signs of poor air circulation include:

• Strong, lingering odors
• Discolored, dull flooring
• Glass surfaces (windows, mirrors, tabletops) that have a frosted appearance
• Rust stains on metallic pipes

Enhanced air ventilation reduces the moisture and humidity mold spores need to survive and thrive.

5. Exterior Flooding

Heavy rain and melting snow can oversaturate the soil around the foundation of a home, causing water to seep into the basement or crawl space. The influx may be so great that the basement waterproofing system and sump pump are overwhelmed.

Cracks in the foundation can compound the problem. Mold may grow in the space between walls and the foundation. A mold inspection can detect any hidden mold growing behind drywall. A technician can drill a hole in the wall and insert a tool that tests for mold.

Why Choose SERVPRO for Mold Remediation

If not quickly treated, a minor mold problem can rapidly expand into a major infestation. Highly trained and IICRC-certified technicians arrive within an hour after the initial contact to begin the mold removal process. This rapid response interrupts the progress of mold damage, lessens additional damage, and reduces the expense of the remediation project.

For more information about services offered in Newtown Square, PA, and nearby areas, contact SERVPRO of Media by phone at (610) 566-5720 or by email at office@SERVPROmedia.com

Steps for Safely Dealing with Sewage Damage in the Basements of Newtown Square, PA, Homes

5/24/2022 (Permalink)

Blog Summary: SERVPRO of Media removes sewage backups in the basement. Using the best equipment and cleaning techniques, the cleaning professionals leave the basement clean, sanitary, and odor-free.

SERVPRO of Media provides sewage backup and water damage restoration services 24/7, 365 days a week, including holidays. When a sewage backup occurs, beginning the cleanup process as soon as possible is crucial to maintaining a sanitary and safe environment.

When dealing with flooding or a sewage backup in the basement of a Newtown Square, PA, home, follow the safety precautions listed below.

1. Avoid contact with raw sewage.

A sewage backup in the basement is a very unpleasant and undesirable situation. Raw sewage has a foul smell that will eventually spread to the entire structure if preventative measures are not taken to reduce or restrict airflow. The smell of raw sewage is caused by hydrogen sulfide.

Do not allow sewage to come in contact with the mouth or eyes. Pay special attention to any open wound, such as a cut, scrape, or sore, and make sure that the wound is protected from exposure to the sewage.

2. Stop the flow of sewage and water into the basement.

Do not flush the toilet since each flush introduces more raw sewage to the basement. Shut off water to the entire basement if burst pipes are the source of the water intrusion. Clean water released through a tub overflow or a burst pipe can mix with raw sewage, elevating the risk hazard to a black water incident. Black water refers to water contaminated with raw sewage.

3. Wear personal protective gear (PPG).

Rubber gloves, long sleeves, a face shield or protective eyewear, and a mask are essential to preserving safety. Rubber boots or hip waders should also be worn.

4. Take special measures to prevent the spreading of raw sewage throughout the home.

Cross-contamination can expand a localized sewage spill into a whole-house disaster scene. An expanded contamination site enlarges the scope of the project and adds significant expense to the cost of the cleanup and restoration. Ways through which contaminated liquid and residue can be spread through the home include:

• Foot traffic from contaminated boots and shoes
• Paw traffic from household pets
• Touching doorknobs, light switches, faucet handles, and toilet flush handles with contaminated hands or gloves
• Sharing cell phones or other devices

These and other touchpoints can elevate a minor, messy inconvenience into a major cleanup project that costs thousands of dollars to remediate.

5. Hire a reputable property damage cleanup and restoration professional to handle the sewage cleanup and restoration.

The service provider should be bonded, licensed, and insured, and technicians should have IICRC certifications. The right equipment, cutting-edge moisture detecting technology, advanced cleaning techniques, and high-quality cleaning, disinfecting, and deodorizing products are necessary if the disaster site is to be restored to an odor-free, sanitary, and safe condition.

6. Evacuate vulnerable adults, children, and pets from the home.

Do not re-enter the structure until the sewage has been removed and the cleaning and restoration professionals acknowledge the site is clean and safe. Re-entering the house before the sewage is cleaned up can lead to cross-contamination.

How to Be Prepared for Sewage Damage

Pre-qualify a dedicated cleanup and restoration professional before a disaster strikes. A worst-case scenario is making frantic phone calls to damage restoration companies at 1:00 am while raw sewage spills out of the toilet or floor drain into the basement. Add a plumber to the pre-qualification list. In most instances, a reputable cleanup and restoration company will be able to turn off the main water valve or shut off the valve to a supply line. The solutions for a sewage backup may be more complex and involved.

SERVPRO of Media has the experience, certifications, equipment, cleaning techniques, and EPA-approved cleaning, sanitizing, and deodorizing products to clean up and restore a basement sewage backup.

A Best-Case Scenario in a Bad Situation

After receiving cleanup services for wastewater that caused basement water damage, a satisfied SERVPRO customer wrote in an online review, “Dominick and his team were very respectful of my belongings, they had great customer service, they were always on time and communicated well when they would be arriving, they were extremely thorough with their cleaning and sanitizing of the basement that was affected by wastewater. I will be recommending them to my friends & family if anyone is in need of restoration or for any of their other services.”

For more information about SERVPRO of Media’s water damage restoration services, contact the team of damage restoration professionals by phone at (610) 566-5720. The office can also be reached by emailing office@SERVPROmedia.com

How SERVPRO of Media Builds Relationships with Employees, Clients, Other Businesses, and the Community

2/18/2022 (Permalink)

Blog Summary: SERVPRO of Media prioritizes building relationships in order to better serve Broomall, PA, and surrounding communities.

At SERVPRO of Media, the team of property damage restoration experts understands that cultivating strong, long-lasting relationships is the key to encouraging a positive work environment and consistent client satisfaction.

How SERVPRO of Media Builds Relationships with Employees

As the company’s main touchpoint with clients, employees are a central focus when it comes to building relationships. A team that has a solid working relationship will be able to create and maintain great relationships with clients.

One of the ways SERVPRO of Media invests in its employees is through industry-leading training and education. SERVPRO of Media is an IICRC-certified firm, and the team studies the standards and best practices established by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the certifying body for the restoration, cleaning, and inspection industries. Both initial training and ongoing training are conducted at SERVPRO’s corporate training facility.

Education does not just benefit the customer; it also benefits the employee. Proper training empowers technicians to have confidence in their ability to handle the restoration project. Being able to step in as experts who can quickly and dependably solve the client’s property damage problem generates a sense of accomplishment that comes from helping customers in time of need.

Certifications held by various technicians at SERVPRO of Media include:

• WRT - Water Damage Restoration Technician
• ASD - Applied Structural Drying Technician
• AMRT - Applied Microbial Remediation Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• OCT - Odor Control Technician
• HST - Health and Safety Technician
• CCT - Carpet Cleaning Technician
• ECTP - Employee Certification Training Program

SERVPRO also invests in the safety of its employees by providing them with the best and safest equipment, cleaning solutions, and personal protective gear. Due to the nature of property damage incidents, the task of restoration and remediation can be hazardous if technicians are not supplied with the correct tools and safety techniques.

How SERVPRO of Media Builds Relationships with Clients

Customer satisfaction is a priority at SERVPRO of Media. The team understands that property owners are usually in the middle of a property damage crisis when they make the call for emergency services. A homeowner may be facing a flood that has waterlogged precious keepsakes, while a business owner may be facing a fire that has endangered the entirety of the company’s inventory.

Empathy, compassion, and respect are the core principles that underlie each interaction SERVPRO of Media has with clients. The damage restoration company strives to not only restore the customer’s home or business but to also restore peace of mind to the customer by remediating stress and worry.

SERVPRO of Media provides 24/7/365 availability, including on holidays. In addition, the team manages the insurance claims process and works with the insurance company, lifting a burden from the client’s shoulders.

How SERVPRO of Media Builds Relationships with Other Businesses

SERVPRO of Media often receives referrals from contractors in other business sectors. These service providers have seen the team of restoration technicians in action and are confident in recommending SERVPRO of Media to their own clients and even their family members.

According to one review of the damage restoration company, “Any crew member I’ve met from this company has been really nice and easy to work with. All the work I’ve seen handled by them has been very good as well. I would feel very comfortable referring them to any of my friends and family as well as hiring them myself.”

How SERVPRO of Media Builds Relationships with the Community

The SERVPRO of Media family is proud to support charities and events in the local area. Having a presence in the community is essential for strengthening relationships, and the team enjoys the opportunity to meet their neighbors. SERVPRO of Media has been a participant at local events such as the 2019 Haverford Home & Garden Show.

A representative of SERVPRO of Media states, “SERVPRO of Media takes great pride in being a part of the Media community. We understand that communities like ours hold America together. We want to do our part to ensure the Media community thrives by helping those less fortunate, keeping the area safe, and making our community the best it can be.”

To learn more about the Broomall, PA, damage restoration company, call the office by phone at (610) 566-5720. SERVPRO of Media can also be contacted by email at office@SERVPROmedia.com

The Importance of Having the Sewage System Pumped Before a Sewage Backup Occurs

2/1/2022 (Permalink)

Blog Summary: SERVPRO of Media offers five tips about septic tank pumping that can help homeowners avoid a disastrous sewage backup.

SERVPRO of Media, PA, is the property damage restoration company to call when a sewage backup occurs. The team utilizes industry-leading equipment, training, protective gear, and EPA-approved cleaning and disinfecting products. The trained professional technicians of SERVPRO help to restore the home or business that has suffered a sewage backup to a clean and safe environment.

Septic system longevity depends upon an intentional effort to properly maintain the system. A key component of a solid maintenance program involves having the septic tank pumped at the appropriate time. By scheduling septic pumping according to the rhythm of life in the home, the homeowner can prevent major issues from developing and extend the life of the system. Many residents forget, neglect, or put off maintenance until it is too late. SERVPRO of Media, PA, offers this advice to help homeowners, businesses, or any facility that has a septic system grasp the importance of proper care and maintenance.

Tips for Peak Septic Tank Performance

Tip #1: Time it right.

Many factors influence the frequency of scheduling an appointment with a reputable, bonded, and insured septic system maintenance and repair company.  These considerations include:

• The size of the tank
• The number of people living in the home
• Frequency of flushing
• Frequency of baths and length of showers
• What is flushed down the toilet
• What is poured down the drain of the kitchen sink
• Additional guests
• The use of a garbage disposal

If any of these factors are excessive, then the time to pump the septic tank may need to be yearly. Premature pumping has no downside. The septic professional can evaluate any build-up and determine its source. The homeowner can make adjustments that lead to a reduction in the frequency of pumping and that extend the life of the system. While the tank is open, the technician can inspect and clean the filter if one is in use.

Tip #2: Reduce the build-up before there is a backup.

The property owner who procrastinates in pumping out the septic tank will end up with a tank filled with solids. This build-up of solids can lead to issues more costly to resolve than a simple pumping. By following a customized pumping plan, the homeowner or business can avoid the overflow of solids into the leach field. Excessive solids in the tank can cause backups and slow the rate of drainage into the leach field.

Tip #3: Proactive pumping prevents backup and other problems.

Proactive maintenance can help prevent the following issues:

• Backups
• Cracked and leaking pipes
• Slow and insufficient drainage of liquids into the leach field
• Foul odors and strange sounds

A sewage backup is a black water event where the water has been contaminated with urine, raw feces, and toxic pathogens. Professional technicians equipped with appropriate personal protective equipment should be tasked with carrying out the sewage cleanup project.

Tip #4: Clean out potential clogs.

Certain items should never be flushed, and even some products described or marketed as “flushable” should not be flushed down the toilet. Here are some prime examples of potential clogs that, if not removed, can obstruct pipes and restrict the flow of liquid waste into the leach field.

• Cooking grease
• Food scraps
• Paper towels, napkins, or facial tissue (Only toilet paper is engineered to break down when flushed.)
• Feminine hygiene products
• Baby wipes and disinfecting wipes (even if the wipes are classified as “flushable”)
• Pet litter (including brands classified as “flushable”)
• Cotton products and clothing
• Diapers (even “flushable” ones)
• Hair and dental floss
• Bleach (Bleach is not an effective drain opener and can react with other chemicals in the drain, giving off harmful fumes.)
• Toys

The first step is to immediately stop flushing these items down the toilet. The second step is to have the septic tank pumped to remove clogs. It does not take many wipes, tissues, or paper towels to disrupt the septic system. Clumped pet litter can gum up pipes and gum up the leach field.

Tip #5: Pre-qualify a restoration company with expertise in water damage and sewage backup cleanup and restoration.

A sewage backup is a highly toxic water damage disaster that requires a special skill set, experience, the proper equipment, commercial-grade personal protective equipment, and advanced cleaning techniques. Specialized cleaners, disinfectants, sanitizers, and deodorizers must be carefully utilized to achieve a clean, safe, and palatable environment.

SERVPRO of Media is able to meet the challenges of a sewage backup. Water removal, drying, dehumidification, cleaning, and restoration services are provided by experienced, highly trained, and certified technicians who work carefully to restore the disaster site to a clean and safe environment. Crews are available 24/7, 365 days a year, including holidays, and typically arrive at the client’s home in about an hour. When a sewage backup is involved, this quick response is vital to prevent advanced secondary damage and hasten the recovery process.

To learn more about SERVPRO of Media’s sewage and water damage cleanup services, contact the office by email at office@SERVPROmedia.com. The team can also be reached by calling (610) 566-5720.

A Homeowner’s Guide to Prequalifying a Damage Restoration Company

11/24/2021 (Permalink)

Blog Summary: SERVPRO of Media offers advice on pre-qualifying a damage restoration company and explains why SERVPRO is a great choice for the local community.

SERVPRO of Media, PA, is committed to serving the needs of property owners who need emergency damage restoration services. Knowledge, expertise, certifications, industrial-grade equipment, advanced technologies, the ability to leverage the resources of 1,700 franchises, and dedication to customer satisfaction are some of the compelling reasons to choose SERVPRO of Media, PA when disaster strikes.

When is the best time to choose a property damage restoration company?

The best time to select a property damage restoration company is before a disaster strikes. This pre-qualification process will require some time to work through the information and speak with representatives from each company. However, when a disaster strikes, one phone call is all it takes to have help on the way.

When pre-qualifying a Media, PA, damage restoration company, take into consideration the following suggestions:

Read reviews.

Spend some time reading social media reviews on Facebook and Google. What is the company’s Better Business Bureau rating? Are most of the reviews favorable? When an unfavorable review has been posted, does the company make efforts to address the complaint and resolve the matter to the satisfaction of the customer?

Request references from the restoration company.

A reputable company will not hesitate to comply with a request for references. Any hesitation to fulfill the request is a red flag. Follow up on the references provided.

Reach out to neighbors, friends, and family.

A property damage disaster touches many lives. There are 14,000 water damage incidents each day and almost 360,000 house fires annually. It is almost certain that a neighbor, family member, or friend has had some encounter with a property damage restoration company. Solicit feedback from these acquaintances about their experiences.

Recommendations can be obtained from the insurance agent.

A homeowner’s insurance agent is an excellent resource for dependable restoration companies. It is in the agent’s best interest to make sure clients have a positive experience when going through a property damage disaster.

Resist the temptation to go with the first company contacted.

There is wisdom in having many options from which to select. One company may emphasize water damage restoration and mold mitigation and do a fine job in this disaster niche. However, competency in fire and smoke damage or a biohazard cleanup may be lacking. Look for a company with a long list of IICRC certifications that include fire, smoke, water, and storm damage competencies.

Reject high-pressure salesmen offering gifts, gimmicks.

Companies with a long history of solid performance in the property damage restoration industry do not need to employ high-pressure sales tactics, huge discounts, and “one-time” special offer gimmicks.

Reject companies that cannot manage the insurance claims process from start to finish.

The insurance claims process is extremely complicated. Maneuvering through this process can leave the client frustrated, angry, and dissatisfied. A competent property damage restoration company will highlight this feature as a benefit the customer should desire.

Refuse companies that cannot give proof of insurance, bonding, and licensing.

When a customer allows a property damage restoration without proper insurance, bonding, and licensing to provide services at their home, they take on significant risk, especially if an employee is injured or an accident causes further damage to the structure. A reputable company makes the commitment to ensure employees and customers are safe and protected.

Why Choose SERVPRO of Media?

A residential property damage disaster disrupts everyday life. The goal of the property damage restoration team is to restore the home to its pre-damage condition as soon as possible. A high level of trust and confidence in the chosen company is essential since technicians will be working in the home and handling the homeowners’ personal belongings. In the midst of the turmoil, compassion on the part of the technicians is essential. The impact of seeing family heirlooms damaged or destroyed can be emotionally devastating. There are no IICRC certifications for compassion, kindness, and empathy. Nonetheless, these character skills make a world of difference when a homeowner’s world has been turned upside down by a fire damage, flood damage, smoke damage, or water damage disaster.

SERVPRO of Media, PA, has been locally owned and operated by Michael May, Jr. for 27 years, and the company’s technicians live and work in the communities they serve. SERVPRO of Media is the damage restoration and cleaning brand Media residents know and trust.

For more information about pre-qualifying SERVPRO of Media, contact the damage restoration company by phone at (610) 566-5720 or by email at office@SERVPROmedia.com

Seven Tips for Preventing a Mold Infestation in the Basement

10/19/2021 (Permalink)

Blog Summary: When homeowners have to deal with mold growth in the basement, they can turn to SERVPRO of Media, a local leader in restoration, remediation, and cleaning.

The damage restoration and cleaning technicians at SERVPRO of Media have the training and expertise to remediate mold in a home, including in the basement. The connection between basements and mold growth is understandable, considering how damp, dark, and poorly ventilated most basements are. Listed below are some measures to prevent a major infestation in the basement.

1. Eliminate sources of dampness to lower humidity.

Mold thrives in moist environments where the humidity is above forty-five percent. Since the typical basement suffers from poor ventilation, moisture levels tend to be above this level. Humidity levels can be monitored using an inexpensive household digital hygrometer. Basement humidity levels can be controlled with a high-quality dehumidifier, which may range in price from $200 and up. The typical basement scenario does not require a commercial-grade dehumidifier to solve humidity issues.

2. Clear out the clutter.

Clothing, shoes, furniture, stuffed animals, holiday decorations, and books restrict airflow and provide food for mold. Solutions include conducting a major cleanout, as well as storing items in plastic containers that take up less space and do not restrict airflow.

3. Make sure rainwater and snowmelt flow away from the home’s foundation.

Adequate ground slope – 1 inch per six to ten feet – around the home’s perimeter, as well as free-flowing gutters and downspouts, can go a long way to prevent water from seeping into the basement. Mold needs water. Cut off the water supply, and mold growth will decline dramatically.

4. Wrap or cover exposed pipes with insulation.

Condensation on cold water pipes acts as an irrigation system that invites mold growth around the pipes. Pipe wrap or foam pipe sleeves inhibit condensation and mold growth on the pipes.

5. Mop up spills and leaks.

Promptly repair pipe and drain leaks. Mop up any standing water to prevent slip-and-fall injuries and to reduce the humidity in the basement. If the spill or leak is limited to a small area of flooring or carpeting, use a wet-dry vacuum to extract the water. Fans, a dehumidifier, or a hairdryer can be used to dry out carpeting, upholstery, or other items soaked by the spill or leak. Open windows and doors to increase natural airflow. If the flooded area is large and unmanageable, bring in a water damage restoration company.

6. Install an exhaust fan and run it periodically.

The improved airflow will dry out humid basement air after a period of rain, snow, or high humidity. An exhaust fan is an affordable tool to keep the basement dry and reduce the potential for mold growth in the basement.

7. Make sure the basement is waterproof.

Foundation leaks are a constant source of moisture in the basement. Seal cracks and holes in the walls and floor.  Replace carpet and wood flooring with a non-porous surface. Consult with a waterproofing professional for advice on a comprehensive strategy to reduce water intrusion issues related to the foundation. A sump pump with a backup may be needed.

Why choose SERVPRO of Media for basement mold remediation?

SERVPRO of Media has the Applied Microbial Remediation Technician certification from the Institute of Inspection Cleaning and Restoration Certification. This certification testifies to the team’s proficiency in remediating mold.

When clients call SERVPRO for mold remediation services, they will receive an inspection and mold damage assessment in accordance with local and state laws. SERVPRO can advise customers on the documentation protocol process and provide guidance based on the customer’s unique situation.

Technicians carefully inspect the home or business for visible signs of mold and utilize technologies to detect mold and hidden water sources. The SERVPRO professionals use various containment procedures, such as negative air chambers, to prevent the spread of mold during the remediation process. Specialized equipment filters microscopic mold spores from the air, and powerful air scrubbers and HEPA vacuums prevent the spread of these spores during the mold remediation process.

Antifungal and antimicrobial treatments eliminate mold colonies and help prevent new colonies from growing. The SERVPRO technicians will remove mold-infested porous materials where needed. These contaminated items such as drywall and carpeting will be disposed of safely and properly. Restorable items affected by mold will be thoroughly cleaned and disinfected. The mold remediation specialists are also trained to remove odors associated with a mold infestation.

For more information about the Media, PA, damage restoration company, contact SERVPRO of Media by email at office@SERVPROmedia.com. The office can also be reached by calling (610) 566-5720.

The Value of Employee Education in the Property Damage Restoration Industry

8/20/2021 (Permalink)

Blog Summary: SERVPRO of Media places great importance on employee education. Among other industry certifications, the company has received the certification of ECTP - Employee Certification Training Program.

The professional technicians at SERVPRO of Media, a damage restoration company serving the areas of Media, Newtown Square, and Broomall, often operate in dangerous and challenging environments. SERVPRO emphasizes the importance of training and certification to ensure the safety of the technicians, the provision of the highest quality restoration, and a superior customer experience. SERVPRO of Media has received ECTP certification, Employee Certification Training Program.

The Importance and Value of Professional Training and Education

Property damage disasters involving fire, smoke, water, sewage, and biohazards present serious challenges that require technicians to have extensive knowledge, thorough training, and problem-solving skills to safely and effectively address these situations. SERVPRO technicians receive rigorous and ongoing training to ensure excellent results for every type and size of property damage disaster.

Competency

Rigorous training across a broad spectrum of situations ensures a high level of competency on the part of the technicians. Property damage disasters are seldom simple and often involve a complex array of causes and effects. For example, a fire damage disaster requires knowledge, expertise, and training that also encompasses smoke damage, water damage, and potentially mold mitigation. The cleanup after an extensive fire must be meticulous and thorough, requiring skill in cleaning techniques.

Consistency

Certifications, training, and continuing education are important to guarantee consistency in the performance of property damage restoration services. Ongoing training reinforces the use of best practices, ensuring the consistent provision of high-quality property damage restoration services. Property damage restoration is a team effort.

Confidence

The various types of property damage disasters share a common set of challenges and solutions. Yet, no two fire damage disasters are identical. Every property damage disaster involves a danger factor unique to that type of disaster. A fire and smoke damage disaster creates a highly toxic environment. Technicians must wear full protective gear when working in hazardous situations. Fumes and soot must not be inhaled or allowed to come in contact with the eyes or skin. When SERVPRO professionals enter a fire-damaged home or business, they must be aware of physical dangers from a collapsing ceiling or floor. A water damage disaster that results in a mold infestation presents potential serious health effects to restoration specialists.

On a daily basis, SERVPRO professionals confidently and courageously work in hazardous environments. A thorough education in restoration techniques and safety protocols gives these valiant heroes the knowledge, training, and expertise needed to complete the restoration. Confidence in their training, equipment, techniques, cleaning solutions, and personal protective gear (PPG) empowers technicians to intentionally and efficiently tackle any size disaster, even disasters with elevated danger levels.

Customer Satisfaction

Highly competent technicians provide consistently high-quality job performance across the SERVPRO franchise family. Customer confidence and satisfaction peak when the certified, skilled, and confident technicians spring into action.

A Rich History of Emphasizing Training and Education

Since 1967, SERVPRO has been raising the bar of excellence in the mitigation and restoration industry. SERVPRO established the National Training Center in 1992 to instruct franchise owners and insurance industry employees in restoration and mitigation.

Employee Certification Training

Employee Certification Training is a self-paced program developed for the franchise employee who desires to obtain professional training and experience. Certification is awarded after the successful completion of course materials and an examination. Training modules include crew training, fire damage restoration, water damage restoration, and carpet and upholstery cleaning.

New Franchise Training

SERVPRO offers a fifteen-day in-house, hands-on training program at the corporate training facility. New franchise owners and their employees can benefit from the specially designed program. The program addresses fire and water damage restoration, carpet and upholstery cleaning, and mold mitigation.

E-Learning

Ongoing training to stay up-to-date on the latest advances includes web-based, self-paced video presentations and support materials. At the end of each module, technicians take a knowledge test to get credit for the instruction.

Other Training Opportunities

SERVPRO is distinguished as an IICRC-approved training school offering classes in fire damage and water damage restoration, carpet and upholstery cleaning, and applied structural drying in the specially built ASD (Applied Structural Drying) training facility.

SERVPRO’s commitment to continuing education includes credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and franchise staff. These programs seek to increase knowledge of emergency mitigation in a broad range of property damage disasters.

SERVPRO’s emphasis on professional training and education yields many benefits, including:

• a highly competent team of technicians
• consistently high-quality job performance
• confident professionals with the courage to tackle any type of disaster
• unmatched customer satisfaction

To learn more about damage restoration in Newtown Square, PA, and surrounding areas, contact the SERVPRO of Media office by phone at (610) 566-5720. The team can also be reached by email at office@SERVPROmedia.com

Why SERVPRO?

6/30/2021 (Permalink)

SERVPRO of Media and understands the stress experienced when water damage devastates your business or home. That is why we are available 24/7 to help, even on holidays. Our team of experts respond quickly to any job of any size. 

Certified technicians will mitigate the damage to prevent mold, mildew or bacteria. SERVPRO uses EPA approved disinfectants. We will make your business or home safe to reenter and occupy. We ensure our team is trained and up to date with all of their credentials. 

SERVPRO of Media and SERVPRO of Central Delaware County are trusted by local businesses and insurance companies to assist with their water damage projects. We are there when your family needs help the most. Any type of damage in your home can be a devastating time and can cause a lot of stress in the household. Working with true professionals can definitely help the process and get your home back to normal as quickly as possible. 

SERVPRO Clarifies the Difference between Water Mitigation and Water Damage Restoration

6/30/2021 (Permalink)

What is the Difference between Water Mitigation and Water Restoration?

When asking yourself if you need water mitigation or water restoration services, you’ve likely had water damage and are looking for a water damage cleanup company for your business in Media, PA or Central Delaware County. While related, mitigation and restoration are different, and you will most likely need both. SERVPRO of Media and SERVPRO of Central Delaware County specialize in both mitigation and restoration. Our team is ready and willing to assist you through the water cleanup process.

What Is Water Mitigation?

When you have any kind of water damage, you almost immediately think of keeping it from getting worse. That is where mitigation comes into play. Take these quick steps to start recovery:

• Cut off the main power supply to reduce the possibility of injury or fire.
• Block additional water from entering the area if safe and practical to do so.
• Prevent as much water as possible from spreading into other areas.
• Remove any easily portable items that can hamper mitigation efforts.

A water damage restoration company can help you take additional steps in the mitigation process. Water easily enters areas that aren’t open to your view. Experts will bring in water extraction equipment to further minimize damage any hidden water may cause. It’s also important to keep air circulating to assist with drying. This is usually accomplished by using commercial fans and/or dehumidifiers.

What Is Water Restoration?

Restoration is the process of getting everything back to normal. This usually takes longer than mitigation. At a minimum, it typically involves utilizing more sophisticated methods or equipment to locate and remove hidden water. Technicians with expertise in structural drying and odor control can determine how best to accomplish both of those tasks. This will to assist in reducing the financial impact of the damage. Depending on the scope and severity of the loss, restoration may include major structural repair. The restoration company you choose can manage the project to completion, alleviating you of that responsibility, allowing you to concentrate on serving clients.

Storm damage doesn’t always occur during business hours. SERVPRO of Media and SERVPRO of Central Delaware County responds no matter when you call. Having a reputable water damage company on call anytime can help to minimize the impact repairing water damage can have on conducting your business.

For more information, visit us at https://www.SERVPROmedia.com.

SERVPRO Provides Mold Remediation Services

6/25/2021 (Permalink)

You may have heard of the complications that mold can cause in your home, but what exactly is mold? Mold is not a plant, but a fungi. We are exposed to small amounts of mold every single day through the air. 

When mold spores come into contact with a damp, moist surface and begin to reproduce, that is when they have the potential to become harmful. A home that has recently experienced a water damage event may provide perfect conditions for mold or microbial growth if not properly remediated.

 Use the following to determine if mold may be present, or if your home is at risk.

Past Flooding, Water Leaks, and Condensation

High humidity and condensation create the perfect conditions for mold to grow. The microorganisms that turn into mold are always in the air around us. Once they are exposed to water, mold growth can start within 24-48 hours. If you have had past flooding, or have persistent high humidity in your home, it is at higher risk of developing mold growth.

Deterioration, Rust, and Warping

Condensation and moisture can manifest themselves physically in the form of deterioration and rusting. Some examples include pipes rusting, warped wood or drywall, paint chipping, wallpaper peeling, and other materials deteriorating. If you notice any of these, this could be a sign that a house has high moisture levels indicating a higher chance of there being mold growth.

Seeing and Smelling

If you see mold, immediate action is required. Very small patches of mold have the potential to spread. The fact that there is mold at all shows your home has the correct conditions for mold growth. This is important to note, as mold can grow in places you cannot see, such as the inside of wallpaper, walls, ventilation ducts, and under carpets and floorboards. It is possible to smell mold without actually seeing it. Mold has a persistent smell that, over time, you can eventually get used to. This is dangerous as it can give homeowners the false impression of the mold having gone away.

If you detect any signs of mold in your home or business, do not hesitate to contact SERVPRO of Media. Following industry standards for mold remediation, we will work to remove the mold and reduce the likelihood of future mold growth.

SERVPRO is Available for Emergency Water Restoration Services

6/25/2021 (Permalink)

SERVPRO of Media and SERVPRO of Central Delaware County are available 24/7, 365 days a year, including holidays for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can increase the severity of the water damage.

We Answer the Phone Ready to Help

Our team at SERVPRO of Media and SERVPRO of Central Delaware County understands when you call us, you may be feeling stressed, overwhelmed, and possibly confused. You are seeking an expert to guide you through this difficult time. SERVPRO of Media has the knowledge, training and experience to help you restore your home after a fire, storm or water damage event . We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When your call is received, our representative will ask questions regarding your water damage emergency. Every question asked assists us in determining what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Media and SERVPRO of Central Delaware County-

SERVPRO of Media and SERVPRO of Central Delaware County are locally owned franchises serving Media, Broomall and Central Delaware County since 1993. We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why Prequalify a Property Damage Restoration Company in Media, PA?

6/3/2021 (Permalink)

Blog Summary: SERVPRO of Media explains the value of prequalifying a damage restoration company before a water, fire, smoke, or storm damage disaster disrupts life.

SERVPRO of Media, PA, recommends that homeowners prequalify a damage restoration company before disaster strikes. The following questions will help homeowners, property owners, property management companies, facility managers, business owners, municipalities, institutions, and corporations prequalify the property damage restoration company that can best meet the needs and challenges each situation presents.

A property damage disaster is disruptive and very stressful, often impeding the homeowner’s ability to think and act quickly and accurately. Identifying, calling, and prequalifying property damage restoration companies at 2:00 am in the morning when the home or business is on fire or being flooded during severe weather is not an ideal situation. When disaster strikes, knowing the one call to make and making it may be the only step the traumatized homeowner is able to take. With just one call, a team of damage restoration experts is on the scene within an hour to inspect and assess the damage and begin the cleanup and restoration process. The homeowner saves time and money and avoids unnecessary stress. The solution is in process and on the way before the customer ends the call.

What to Look For in a Property Damage Restoration Company

1. Company Profile

• Is the company locally owned and operated?
• How long has the company been in business?
• Are employees hired locally?
• Is the company invested in the community?
• What is the stated mission of the company?
• What are the company’s core values?
• Is the corporate identity friendly, family-oriented, and sympathetic to the client’s felt needs at the time of the disaster?
• Is the company licensed, bonded, and insured?

2. Customer Service

• Does the company offer consulting services, including helping homeowners and businesses formulate a disaster readiness response plan?
• Is the company available 24/7, anytime night or day?
• Does a real person answer the phone?
• Is the company’s web presence professional, user-friendly, informative, and engaging?
• What is the estimated response time once the initial contact is made?
• Can the company handle the insurance claim and work with the insurance company from beginning to end?
• What working relationships does the local company have with area insurance companies and their agents?
• Will the staff utilize Xactimate or other residential estimating solutions?
• Will the homeowner or business owner receive a detailed estimate before any work begins?

3. Social Proof

• What is the company's Better Business Bureau (BBB) rating?
• What are customers saying about the company on social media?
• Is there a “satisfaction guaranteed” policy?

4. Comprehensive Service Menu

• Does the company handle water, fire, smoke, storm, and flood damage disasters?
• Will the company handle disasters of any size?
• Is the company qualified to handle all facets of mold mitigation and remediation?
• What cleaning services does the company offer?
• What commercial services are offered?
• Are commercial cleaning services available for businesses, daycares, schools, office complexes, factories, and other facilities?
• Are cleaning services for COVID-19 available?
• Is the company able to scale for a large-loss disaster such as a hurricane, tornado, flood, or fire?

5. Emergency Building Construction and Temporary Protective Services

Is the company able to provide emergency building and temporary protective services? Examples include:

• Emergency roof tarping after wind and storm damage
• Board up of windows and doors after damage from severe weather
• Temporary security fencing
• Move-out and pack-out services
• Temporary warehouse space for homes and businesses

6. Repairs and Minor Building Services

Continuity of services from the initial cleanup to the completion of the restoration project is vital for cost savings, efficiency, and consistency of quality. Disruption of services unnecessarily extends the project’s length, increases overall costs, and frustrates clients and businesses who are eager to return home or get back to work creating products, providing services, and generating revenue. Disruptions in the revenue cycle hurt the business owner, employees, vendors, and customers.

Inquire about the following repairs and minor building services:

• Drywall removal and installation
• Hardwood floor repair
• Tile floor repair
• Painting
• Carpet repair and installation
• Other miscellaneous building services and reconstruction

Before prequalifying any damage restoration company, understand the capabilities of the restoration company. Can the damage restoration company handle the entire restoration process from initial damage mitigation to rebuilding the affected areas? If the fulfillment of the entire scope of work from start to finish is the expectation, then make sure the damage restoration company can meet the challenge.

7. Quality of Services

• Does the company have the latest equipment?
• Is the company using the most advanced technologies for moisture detection and air quality treatment?
• Are the cleaning and restoration techniques up to date with industry standards?
• Are the cleaning solutions EPA-approved and safe for humans, pets, and the environment?
• Are technicians trained and certified by the IICRC?

8. Safety on the Job

• Do technicians receive ongoing training for the proper use of the latest safety equipment?
• Does the company encourage and enforce the highest safety standards, including the use of PPE and other measures to protect service providers, occupants, pets, and visitors?
• Is safety an obvious core value of the company?

9. Other Important Questions to Ask in the Pre-Qualification Process

• Does the company have a commercial disaster response division, and how many years has it been operational?
• Can the restoration company mobilize a large-loss disaster response in hours rather than days?
• Is the disaster response team able and willing to pre-stage for an anticipated natural disaster such as a hurricane, tropical storm, or wildfire? This information is critical for a large corporate client with factories, distribution centers, and suppliers huddled around a major metropolitan area that is vulnerable to hurricanes, tornadoes, flooding, heavy snowstorms, or other disruptive events.

Prequalifying a damage restoration company that can seamlessly scale from one office complex to ten office complexes is crucial if the property management company is to meet its contractual obligations to serve its customers in a timely and efficient manner. Only a handful of companies can muster such a response. SERVPRO is equipped to meet this challenge for any property management company in any large or medium-sized city in the United States.

For more information about the Media, PA, damage restoration company, contact the office by phone at (610) 566-5720 or by email at office@SERVPROmedia.com.

The Importance of Choosing a Cleaning and Restoration Company That Uses EPA-Approved Cleaning Products

5/11/2021 (Permalink)

Blog Summary: SERVPRO of Media explains why doing business with a restoration company that uses EPA-approved cleaning products is the safest option for homeowners and business owners.

As a locally owned and operated cleaning and property damage restoration company in Media, PA, SERVPRO of Media is known for putting customers first. SERVPRO is also recognized for going to great lengths to protect and preserve the environment. One of the primary ways the company promotes sustainability is by using EPA-approved cleaning solutions. Choosing a restoration company that uses EPA-approved cleaning products is the safest option for a home or business that needs cleaning services. It is also the best choice for the environment.

What is the EPA?

The Environmental Protection Agency or the EPA is an agency of the federal government and was created in 1970 by President Richard Nixon. The mission of this federal agency is to protect the health of both the population and the environment. Headquartered in Washington, D.C., the EPA has a budget of over nine billion dollars, and more than half of its 14,000 employees are scientists, engineers, and environmental protection specialists. The EPA formulates standards and enacts laws and regulations that promote the health of individuals and the environment.

What does the EPA do?

According to Investopedia, the Environmental Protection Agency has “sought to protect and conserve the natural environment and improve the health of humans by researching the effects of and mandating limits on the use of pollutants. The EPA regulates the manufacturing, processing, distribution, and use of chemicals and other pollutants. In addition, the EPA is charged with determining safe tolerance levels for chemicals and other pollutants in food, animal feed, and water.”

What does EPA-approved mean?

According to an EPA resource entitled “Identifying Greener Cleaning Products,” an EPA-approved product has been subjected to rigorous testing and evaluation. The product meets or exceeds standards set by EPA engineers and scientists and has been deemed safe for humans, pets, and the environment.

Examples of specific sustainability considerations? for EPA-approved products include:

• Contains minimal amounts of potentially harmful corrosive or strongly irritating substances
• Contains no human carcinogens or reproductive toxicants
• Contains no regulated hazardous materials or hazardous waste
• Contains no chemicals designated as HAPs (hazardous air pollutants)
• Maybe a renewable resource such as bio-based solvents from citrus, seed, vegetable, and pine oils
• Has a low VOC (Volatile Organic Compound) content
• Is biodegradable by standard methods and definitions
• Has low toxicity in aquatic species such as fish or aquatic invertebrates
• Has low flammability or flashpoint (under 200 degrees Fahrenheit)
• Has a pH closer to neutral (between 4 and 9.5)
• Is fragrance-free or meets EPA’s Safer Choice Criteria for Fragrances

How does using EPA-approved cleaners benefit SERVPRO’s customers?

The customer can be confident that when SERVPRO of Media has completed the cleaning project, the home or business is clean, safe, and healthy for humans and pets. The environment has been afforded the same protection. The air is clean. Sources of drinking water are healthy. Ecosystems are safe from toxic chemicals. SERVPRO is both a great corporate neighbor and a friend to the environment.

Why would a restoration company not use EPA- approved cleaning products?

There are no good reasons for using toxic, harsh cleaning chemicals that can leave harmful residue on surfaces that have been cleaned. Using cleaning chemicals that can harm the environment, pollute the air, and contaminate water systems is unacceptable when so many environmentally safe options are available. SERVPRO is committed to using green products that are safe and healthy for individuals and for the environment. Choosing SERVPRO of Media to provide cleaning, disinfecting, and sanitizing services is a choice for a brighter, safer, cleaner, and more sustainable future.

What are some other reasons to choose SERVPRO of Media when property damage restoration services are needed?

• 24-hour emergency service
• Faster to any size disaster
• Initial inspection with a written estimate and images
• Highly trained restoration technicians
• Continuing education classes
• Multiple restoration and cleaning certifications
• A trusted leader in the restoration industry
• Locally owned and operated
• Advanced restoration and cleaning equipment
• Handles insurance claims and payments
• Able to meet the challenges of large loss events
• Emphasis on customer service

When a property damage disaster occurs in a residential or commercial setting, SERVPRO of Media is available 24-hours a day, 365 days a year to help regain control of the situation quickly and begin the restoration process. For more information about the Newtown Square, PA, damage restoration and cleaning company, contact the SERVPRO of Media office by phone at (610) 566-5720 or email office@SERVPROmedia.com.

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help During This Time of Need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Media/Central Delaware County, 610-237-8912]

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Coronavirus Disease (COVID-2019) Prevention

3/11/2020 (Permalink)

Get the most current information on how to prevent the spread of the Coronavirus direct from the Centers for Disease Control and Prevention (CDC).

Be vigilant with hand washing. Clean AND disinfect frequently touched surfaces daily with a hospital grade disinfectant. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

Below is an excellent link to the current CDC recommendations. Be smart, get the facts.

SERVPRO of Media is here to perform preventative cleaning and disinfection of commercial properties, such as offices, schools, and retail areas. Contact us for more information on how SERVPRO of Media can help your clients, employees and students stay safe through this time of concern. We can be reached at 610-566-5720.

Prevention of Coronavirus Disease 2019 (COVID-19) | CDC

Restoring Your Commercial Property After A Water Damage Event

2/21/2020 (Permalink)

Commercial water damage events can present unique challenges

Flooding and water damage events at Media commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Media and SERVPRO of Central Delaware County

SERVPRO of Media and SERVPRO of Central Delaware County specialize in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our crew!

Are you ready for a disaster?

8/12/2019 (Permalink)

Our free app puts help in the palm of your hand!

Is your business prepared if a disaster happens?  Fire, flood, smoke, and vandalism are just of the few catastrophic events that can interrupt your business.  As many as 50% of businesses close down, and never reopen, following a disaster.  It is important to have a preparedness plan in place to minimize down time.

Call SERVPRO of Media to schedule an appointment for an Emergency Ready Profile (ERP).  Did you know that this service is free?  And with the free SERVPRO ready app, getting help is in the palm of your hand!  We have over 45 years of experience in disaster mitigation, and can handle any size loss, no matter how large or how small.  

Call us today to get started!

Are you ready for a disaster?

8/12/2019 (Permalink)

Our free app puts help in the palm of your hand!

Is your business prepared if a disaster happens?  Fire, flood, smoke, and vandalism are just of the few catastrophic events that can interrupt your business.  As many as 50% of businesses close down, and never reopen, following a disaster.  It is important to have a preparedness plan in place to minimize down time.

Call your SERVPRO of Media to schedule an appointment for an Emergency Ready Profile (ERP).  Did you know that this service is free?  And with the free SERVPRO ready app, getting help is in the palm of your hand!  We have over 45 years of experience in disaster mitigation, and can handle any size loss, no matter how large or how small.  

Call us today to get started!